Contact

Questions about an order?

Write to us and we will reply within two business days. This is a demonstration shop, so the address below is an example and nobody reads it.

Questions

Before you write

How long does shipping take?

Ready-made pieces ship within 3 to 5 days. Sweaters are made to order and take about two weeks.

How much is shipping?

A flat $6, and free on orders over $75.

Can I return something?

Unworn items can be returned within 30 days. Made-to-order pieces with your initials cannot be returned.

Can you make a color you do not list?

Often, yes. Write to us with what you have in mind and we will tell you what is possible and what it costs.

Is this a real shop?

No. Hearth & Loop is made up, to show what a shop on a PageTend site looks like. Everything on it works, but nothing you order is real.